Terms and Conditions

Cancellations and Amendments

Registration, social function(s) or accommodation cancellations and amendments cannot be accepted over the telephone.  All cancellations and amendments must be advised in writing to: conference@casanz.org.au.


Cancellations received up to and including Friday, 16 August, 2019 will receive a full refund, less $150.00 administration fee.  Cancellations received between Saturday, 17 August, 2019 and Saturday, 31 August, 2019 will receive a 50% refund less $150.00 administration fee.  No refund will be given for cancellations received after Saturday, 31 August, 2019.

Alternatively, your registration may be transferred to another person until Saturday 31 August, 2019 at no extra cost.  All amendments including transfers made after this date will incur a $20.00 administration fee.


Please refer to the individual hotel’s cancellation policies and terms and conditions on the conference website.  Accommodation cannot be reserved without credit card details.  Accommodation cancellations received less than 30 days prior to the conference, will be charged to the hotel according to their cancellation conditions.  All cancellations and amendments must be advised in writing to: conference@casanz.org.au.  please do not contact the hotel directly.


  1. CASANZ reserves the right to deny and/or terminate the registration of any person who demonstrates behaviour that is deemed to be inappropriate and/or at risk to others.
  2. Registrations received by CASANZ will not be considered as confirmed unless full payment has been received.
  3. While attending the Conference you may be photographed and/or filmed.  By registering for the Conference you agree for these mediums being used for promotional purposes.